This hotel is a good base for exploring Madrid. You can walk to Gran Via street. Metro and bus stops are close by. It is located in a safe area, with nice bakeries and cafes nearby. Hotel staff is polite, and the early check-in was a particularly nice gesture. Our room was a bit smaller, but quite enough for the two of us. It was very clean, with comfortable bed.
Tatjana
декабрь 2024 г.
- The staff were always very nice and accommodating - The bathroom was very clean and shiny - The location of the hotel is excellent. Close to many restaurants, cafes, and supermarkets
Karam
март 2025 г.
I would give this hotel a 4 out of 5 star rating. The location was great, staff was great, cleanliness and the room overall was excellent. The reason I would take away one star is that the walls and floors of this hotel are very thin. We stayed for 4 nights, then traveled out of Madrid over the weekend, then stayed one more night at the Leonardo before leaving early for the airport the next morning. On both of our stays we were woken during the night from other guests either talking in their room, watching TV in their room, slamming their room door, or rolling a suitcase down the hallway. That being said, it is Europe and we are in a city. I think it just comes with the territory. Because the hotel is otherwise excellent, I would stay there again and I do recommend it. My daughter who is studying abroad in Madrid kept saying she wishes her school had accommodations for them closer to where our hotel was because it is so conveniently located.
Julie
февраль 2024 г.
I love the location, as it’s very close to the train and bus stations, with plenty of restaurants, supermarkets, and bakeries nearby. The breakfast was fantastic, offering a great selection of hot food. The staff were all friendly and helpful. We would definitely stay here again on our next visit to Madrid!
Olga
февраль 2025 г.
The location of the hotel, close to the center, well connected by metro, many shops close by. The internet was very good, it could be accessed quite far away from the hotel. The room was nice, not too spacious, but everything was working; the bathroom was very good. We enjoyed the breakfast as well!
Ivan
март 2025 г.
Soft comfortable bed and a huge lobby where you can sit with a laptop, breakfast is delicious, but not much choice. There are several grocery stores close to the hotel, as well as a couple of places to grab a snack and lunch, such as 'Just Italia' - a great place with a lunch menu.
Katsiaryna
март 2024 г.
It was handy for the Metro. The location was quite busy and my room looked out onto a crossroads. It was good to have a view. I was on the third floor so looking down. At night it was quite entertaining watching the cars gliding through the brightly lit streets and the traffic noise was reduced by the double glazing. The hotel staff were helpful and friendly and the breakfast was excellent Lots of cafes nearby, supermarkets too and an El Cortes Ingles outlet with an excellent cafe..
Teresa
сентябрь 2023 г.
Great location, easy access to metro, restaurants and tapas. Safe area with walkability to some of madrid's tourist attraction which were only about 20 minutes away. Breakfast buffet had a good selection of offerings to fuel up for the day. Hotel staff were friendly and helpful in answering questions or assisting us in what we needed
Jason
октябрь 2023 г.
The hotel was better than we expected.As a 3 star is almost a 4 although it did luck some obvious things but all-in-all, good for a 3 star. We took a patio facing room for quietness and was great.Never knew when was day time
Pedro
январь 2024 г.
The location of the hotel was good, you could either walk into central Madrid or get the Metro. Two stations were close by. The staff were all very good and provided help and information when needed. The bed was comfortable and the air conditioning worked well. They had gluten-free bread options which was helpful.
Lachlan
сентябрь 2023 г.